We respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, share, and protect the personal information of our users, website visitors, and event attendees.

1. Who We Are

Taskly (“we,” “us,” or “our”) is a New Zealand–based software company that offers productivity and task management solutions to individuals and organizations worldwide. If you have any questions about our data practices, please reach out to us at:

Email: info@taskly.co.nz

2. What Data We Collect

We collect different types of information depending on how you interact with us. Here are the main categories:

1. Account Information
   • Contact details: name, email, phone number, company name, position.
   • Login credentials: username, password, or third party login details if you sign in with Google, Facebook, etc.
2. Payment Information
   • If you purchase a subscription, we may collect credit card or other payment details via a secure third-party payment processor. (We do not store your full credit card number on our own servers.)
3. Support & Communications
   • When you contact our support team or engage with our community forums and blog, we may collect information like your name, contact details, and any other details you choose to share.
4. Usage Data
   • We gather technical data about how you use our services, such as IP addresses, device type, browser version, pages viewed, and actions taken. This helps us improve our features and user experience.
5. Cookies & Tracking Technologies
   • We use cookies, beacons, and similar tools to track your usage of our website and services. To learn more about how we use cookies or to manage your cookie preferences, please see our Cookie Policy.

3. How We Use Your Data

We use your personal information for the following purposes:

• To Provide and Maintain Our Services

1. 1. • Set up your account and authenticate your login.
      • Process payments and provide you with the services you’ve requested.

• To Communicate with You

1. 1. • Respond to questions or support requests.
      • Send important updates, such as service notifications, invoices, and security alerts.

• To Improve Our Services

1. 1. • Conduct analytics on usage patterns.
      • Test and develop new features based on user feedback.

• To Market Our Services

1. • Promotional Emails & Newsletters: If you’ve opted in, we send you relevant offers or information about new features. You can unsubscribe at any time.
   • Cold Outbound Campaigns: Where permitted by applicable law, we may reach out to prospective customers via email or other channels with information about our products and services. These cold outreach efforts are based on our Legitimate Interests to promote and grow our business, but we respect opt-out or unsubscribe requests.
   • To Enforce Our Agreements & Comply with Laws: Detect fraud, resolve disputes, or meet legal and regulatory requirements.

4. Legal Basis for Processing (EEA/UK)

If you are located in the European Economic Area (EEA) or the United Kingdom, we generally rely on these legal grounds to process your personal data:

1. Consent – Where you’ve given us permission (e.g., for receiving certain marketing emails).
2. Contract – Where processing is necessary to provide the service you’ve signed up for.
3. Legitimate Interests – We may process your data for our legitimate business interests, provided these do not override your fundamental rights. Examples include:
   • Direct Marketing: Sending promotional or cold outreach emails to potential or existing customers in jurisdictions where this is allowed by law. You can always opt out by following the unsubscribe link in the communication or by contacting us.
   • Service Improvements: Analyzing user behavior to enhance and secure our platform.
4. Legal Obligations – Where we need to comply with legal or regulatory requirements.

5. Sharing Your Data

We do not sell your personal information. We only share data in the following scenarios:

1. With Service Providers
   • We use trusted third parties for hosting, payment processing, analytics, and customer support. They process data on our behalf under strict confidentiality and security obligations.
2. Business Transfers
   • If we are involved in a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
3. Legal or Regulatory Requirements
   • We may disclose information if required by law or if we believe in good faith that disclosure is necessary to protect our rights, respond to legal processes, or enforce our agreements.
4. With Your Permission
   • We may share your information with third parties if you explicitly consent to it.

6. International Transfers

We operate worldwide, and your data may be stored or processed in countries outside your own, including in the EEA, the United States, Australia, and New Zealand. Whenever we transfer your personal data from the EEA or UK to a location not deemed adequate under GDPR or UK GDPR, we’ll use Standard Contractual Clauses or other appropriate legal mechanisms to safeguard your information.

If you’d like more information about our data transfer practices, please contact us.

7. Your Rights & Choices

Depending on where you live, you may have the following rights over your personal data:

1. Access & Portability – Request a copy of the data we hold about you.
2. Correction – Ask us to update or correct inaccurate information.
3. Deletion – Request that we delete certain data (subject to legal obligations).
4. Opt-Out of Marketing – Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
5. Object or Restrict Processing – In certain cases, you may object to or request that we limit how we process your data.
   

To exercise any of these rights, please email us at info@taskly.co.nz. We may need to verify your identity before responding to your request.

8. Data Retention

We keep your personal information only as long as needed to:

1. Provide the service(s) you requested.
2. Comply with legal or regulatory obligations.
3. Resolve disputes and enforce our agreements.

When we no longer require your data, we will delete or anonymize it.

9. Security Measures

We take reasonable steps to protect your data from loss, misuse, unauthorized access, or disclosure. These measures include secure server infrastructure, encryption of sensitive data, and limited access to personal information on a need-to-know basis. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

10. Children’s Privacy

We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Websites or Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the Websites or Services without their permission.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. If we make material updates, we will post a prominent notice on our website. Your continued use of Taskly after any such update constitutes your acceptance of the revised policy.

12. Business Transactions

We may assign or transfer this Policy, as well as your account and related information and data, including any personal information, to any person or entity that acquires all or substantially all of our business, stock or assets, or with whom we merge.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out at info@taskly.co.nz

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